self-service-and-knowledge
Builds the help center, in-product guidance, and knowledge base that let customers resolve problems without contacting anyone — content, findability, maintenance, and deflection measurement.
Install / Use
npx skills add cbrock84/headcount --skill self-service-and-knowledgeInstalls into whichever agent you are using.
SKILL.md
Installable skill definition
Quality Score
Category
Content & MediaSupported Platforms
Our assessment of self-service-and-knowledge
self-service-and-knowledge scores 86/100 on our quality scale, 511th of 923 Content & Media skills we index.
We have not analysed the SKILL.md file itself yet, so the content part of this score is an estimate until our crawler reaches it.
With 1,658 GitHub stars, it is one of the more widely adopted skills in the catalogue.
Maintenance, license and trust
- The repository was last updated 12 days ago, so self-service-and-knowledge is actively maintained.
- It is released under the MIT license, a permissive license that allows use, modification and commercial use with attribution.
- Its trust signals score 100/100, with no cautions. These come from repository metadata, not a code audit — read the skill file before letting an agent act on it.
self-service-and-knowledge compared with similar skills
All 4 of these similar skills score higher than self-service-and-knowledge; compare them before choosing.
| Skill | Score | Stars | Updated | Format |
|---|---|---|---|---|
| self-service-and-knowledge (this skill)by cbrock84 | 86 | 1.7k | 12d ago | SKILL.md |
| siyuanby siyuan-note | 100 | 46.6k | today | MCP Server |
| algorithmic-artby anthropics | 100 | 177.9k | 7d ago | SKILL.md |
| pptxby anthropics | 100 | 177.9k | 7d ago | SKILL.md |
| designby nextlevelbuilder | 100 | 130.2k | 8d ago | SKILL.md |
Frequently asked questions
- How do I install self-service-and-knowledge?
- Run
npx skills add cbrock84/headcount --skill self-service-and-knowledge. The install tabs above show the steps for each supported agent. - Which AI agents does self-service-and-knowledge work with?
- It is written for Universal, as a SKILL.md file. Other agents that read the same format can often use it too.
- Is self-service-and-knowledge safe to use?
- It is MIT-licensed and scores 100/100 on trust signals. Skills are instructions an agent will follow, so read the file before installing it and do not approve commands you do not understand.
- Is self-service-and-knowledge still maintained?
- The repository was last updated 12 days ago, so self-service-and-knowledge is actively maintained.
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Languages
Trust signals
From repository metadata: license, adoption, age and documentation. Not a code audit — see the Safety scan above for what the skill file itself contains.