3 skills found
maxent-ai / ConverseConversational text Analysis using various NLP techniques
A-Herzog / Callcenter SimulatorCallcenter Simulator is a free, platform-independent program for the analysis of staffing requirements in a call center. The simulator uses event-oriented, stochastic simulation for the computation of the parameters.
ReverendBayes / AI Powered Call Center IntelligenceReal-time behavioral intelligence for call centers. Transcribes support calls, redacts PII, extracts emotional tone, classifies issues, and delivers insight-rich dashboards — powered by GPT-3.5 (cheap tokens), Whisper, DuckDB, and a polished React+TypeScript frontend. No Azure. No Power BI. No vendor lock-in. Just full-stack AI that runs local.