Itflow

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<div align="center"> <h3 align="center">ITFlow</h3> <p align="center"> IT documentation, ticketing and accounting system for small MSPs. <br /> <br /> <a href="https://demo.itflow.org"><strong>View demo</strong></a> <br /> Username: <b>demo@demo.com</b> | Password: <b>demo</b> <br /> <br /> <a href="https://itflow.org/#about">About</a> · <a href="https://docs.itflow.org">Docs</a> · <a href="https://forum.itflow.org/">Forum</a> · <a href="https://forum.itflow.org/t/bug">Report Bug</a> · <a href="https://forum.itflow.org/t/features">Request Feature</a> · <a href="https://github.com/itflow-org/itflow/security/policy">Security</a> </p> </div> <!-- ABOUT THE PROJECT -->

About

<b>A comprehensive, free & open-source documentation, ticket management, and accounting platform.</b>

The Problem

• You're a small but busy managed service provider with 101 things to do. Information about your clients is unorganised, unstructured and outdated.
• For some work, you seem to spend longer looking for the relevant documentation than actually working on the issue/project.
• On top of the technical day to day, you also have to take care of the financial side of the business - consistent pricing, quotes/invoicing, and accounting.

The Solution: ITFlow

• ITFlow consolidates common MSP needs (documentation, ticketing and billing) into one unified system.

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Getting Started

Self Hosting

• The best installation method is to use the install script on Ubuntu/Debian. A video walk through is available here.

  wget -O itflow_install.sh https://github.com/itflow-org/itflow-install-script/raw/main/itflow_install.sh
  bash itflow_install.sh

• Other manual installation methods are available in the docs.

Managed Hosting

• If you'd prefer, we can host ITFlow for you.

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Key Features

• Client documentation - assets, contacts, domains, docs, files, passwords, and more
• Accounting / Billing - finance dashboard, quotes, invoices, accounting, expenses, etc
• Client Portal - self service quote/invoice/ticket management for clients
• Alerting - account balance, invoices, domain/SSL renewals
• Completely free & open-source alternative to ITGlue and Hudu

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Roadmap / Future to-do

We track the implementation of confirmed features and bugs via TaskFlow. Use the forum to request features or raise bug reports.

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Support & Contributions

Forum

For help using ITFlow, bugs, feature requests, and general ideas / discussions please use the community forum.

Contributing

We have temporarily paused PRs from the community.

Contributors

<a href="https://github.com/itflow-org/itflow/graphs/contributors"> <img src="https://contrib.rocks/image?repo=itflow-org/itflow" /> </a>

Supporters

We’re incredibly grateful to the organizations and individuals who support the project - a big thank you to:

• CompuMatter
• F1 for HELP
• digiBandit
• JetBrains (PhpStorm)

License

ITFlow is distributed "as is" under the GPL License, WITHOUT WARRANTY OF ANY KIND. See LICENSE for details.

Security

• As of 2025, we now have a stable release of the project.
• Whilst we are confident in the safety of the code, no system is risk-free. Nearly all software has bugs. Use your best judgement before storing highly confidential information in ITFlow.
• If you have a security concern, privately report it here.

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