Helpscout
HelpScout API gem
Install / Use
/learn @hramos/HelpscoutREADME
Helpscout Developers API gem
This gem is in beta.
Usage
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Follow the instructions at Help Scout's Developers site to generate an API key.
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Initialize your HelpScout client
helpscout = HelpScout::Client.new(HELPSCOUT_API_KEY)
Fetching Users
users = helpscout.users
Fetching Mailboxes
mailboxes = helpscout.mailboxes
Fetching Customers
customers = helpscout.customers
Fetching Conversations
To fetch active conversations:
conversations = helpscout.conversations(mailboxId, "active", nil)
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